The hidden function of the 'check your answers' pattern'
A friend of mine, stated that usually when we add steps to a process, people get concerned that it will add friction and lead to fewer conversions. But, he argued that it is even more costly to the business to deal with mistakes, and therefore we should use the check your answers pattern.
I agree. There is always a user need to make sure the information they have entered is correct, and a check your answers page is the easiest way to do that. That is it's primary function.
But, what I want to cover in a bit more depth, is the secondary function which often gets overlooked: The pause!
I'm seeing more and more people using ChatGPT, but also, being weirdly secretive about it. They're augmenting their own work, increasing their knowledge and productivity, but not really sharing how they suddenly appear to have stepped up a gear.
There appears to be a common fear that by admitting you use ChatGPT, your work no longer has value, that you somehow look less smart, or that you're now cheating when giving advice. But this couldn't be further from the truth, because ChatGPT is just a tool!
The European Accessibility Act and its impact on the private sector.
Learn the differences between the EAA, EU Accessibility Directive, Public Sector Bodies Accessibility Regulations, and EN 301 549, and discover top tips to prepare your business for compliance with the EAA.
The term ‘microservice’ is becoming more and more popular when you look across the Digital landscape of a lot of big organisations.
Several Government departments, and several large organisations I've spoken to recently, are all looking at this approach; because, if executed well, it saves time and money, and they create consistency for users.
However, as more and more organisations try to leverage microservices, the pitfalls of accessibility are perhaps not being fully considered.
What I'm really tired of, is reading conformance reports from third party suppliers who are trying to push their inaccessible products for large sums of money under the guise that it is accessible.
These chancers often state that some of the criteria is 'partially supported', 'supported with exceptions' or any number of different ways to carefully word the fact that it does not support a particular accessibility feature.
And, it's not just one company, they're all doing it.
These two criteria are important, because they help screen readers to read out the language correctly. If your page is set to English, but some of your content is not English, then the screen reader is just going to attempt to pronounce it in English anyway, which can lead to some pretty weird results.